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In: Facts, Tips 21 Jun 2016


We keep your homes comfy from the Triangle to the Coast. 

Summer is off to a hot and steamy start and many of our customers travel to the coast for weekend beach getaways. Should you run into any problems with your vacation home’s HVAC System, keep in mind we service, repair and maintain home systems from the Triangle to the Coast!

If you’re looking to repair or maintain your older HVAC System, our Service Technicians are available 7 days a week, even on evenings and holidays! And, if you’re needing to replace an older HVAC System, one of our Comfort Consultants can provide a no cost estimate around your schedule. 

Call or fill out the form below so we can help you make this summer a comfy one… 


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In: Facts, Promotions, Tips 16 Jun 2016

Show lightning who’s boss by investing in a surge protector designed specifically for your home’s HVAC system. With summer here and frequent thunderstorms just around the corner, now is the time to ensure your heating and air system is protected.


A Surge Protector is designed to safeguard high powered electrical devices against intense power surges… Including your HVAC. In the case of a thunderstorm, high voltage from lightning can cause an electrical surge and your HVAC system is at risk. While surge protection cannot guarantee electrical volts won’t reach your system, we offer a Limited Lifetime Protection Warranty with every surge protector purchase. 

More Benefits of Our  Surge Protector… 

  • Designed specifically for HVAC systems
  • Weatherproof housing
  • Green LED to indicate surge protection is present
  • Reduced equipment downtime
  • A low-cost form of protection
  • Protects your home’s most expensive operating equipment 

Interested in purchasing? Request a Quote!

How it Works…

Surge protectors help insure your electronic equipment is protected by detecting the surge’s excess voltage and forcing it into the ground. 

What causes electrical surges? 

The most familiar source of an electrical surge is lightning, but it isn’t the only cause. Other sources include…

  • Tripped Circuit Breakers
  • Short Circuits
  • Operation of High Power Electrical Devices
  • Faulty Wiring
  • Down Power Lines

Carolina Comfort Air offers free installation from our licensed and insured HVAC Technicians which every surge protector purchase.

Interested in purchasing or want more information? Contact Us Today or Request a Quote!

In: Facts, Tips 18 Apr 2016


We’ve welcomed the spring season with open arms and as much as we love the warm weather, it’s important for us to make sure our HVAC systems are prepared for the hot temperatures ahead. The easiest (and safest) way to ensure your system is ready-to-roll is to have a trained professional perform routine service and maintenance. Think you can postpone your seasonal service? See how proactive spring maintenance can save you money and time… You’ll thank us later!

Be prepared.

We’re not suggesting you prepare for the zombie apocalypse, we just want to make sure your HVAC system is prepared for summer’s hot temperatures. Having your system maintained in the spring – when temperatures are still mild – allows you to take preventative measures and fix any serious issues that could arise come summer time; the last thing you want is to have your HVAC system give out when it’s swelteringly hot outside. 

Use less energy, spend less money. 

Have you ever received an over-the-moon-expensive utility bill on the tail-end of a heatwave? We’ve been there, and it’s not a good feeling. Avoid spending extra money on utility bills by getting your HVAC system seasonally maintained. A well maintained system is a better performing system. Imagine, all the built up dirt and dander that has infiltrated your system’s coil over months prior. Until it receives proper treatment from a trained professional, the dirt and dander will continue collecting. Dander blockages can cause your HVAC to work harder, which means it uses more energy than it normally would if properly maintained. More energy used means more money spent, and energy bills can be raised by a whopping 30 percent… Yikes!

One Word: Allergies.

For those of us who suffer from seasonal allergies, don’t expect those to subside when the pollen leaves. Without spring maintenance, the dirt, dander and mold that has settled on the coils of your system contaminates your home’s air which can aggravate your seasonal allergies and cause respiratory issues. 

Maintain your system’s warranty.

Did you know that most manufacturers require customers to have their system seasonally maintained in order continue warranty? HVAC warranties are important because they help provide long-term protection and savings benefits in the case that something were to go awry with your system. At Carolina Comfort Air we provide our customers with maintenance protection plans in order to help ensure your system runs its best, year round. Contact us today to find a protection plan that fits your needs. 

Ready to schedule your Spring Maintenance? Give us a call or submit a contact form. 

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In: Facts, Tips 02 Dec 2015

BlogPost-FullWidth_TipsCooler weather is here, and with it you’ll be switching from air to heat. By following a few short tips from us, you can save yourself time and money before you make the switch. See below for a few tips, tricks and top FAQs for the upcoming winter season… 

Before you fire up your sleeping system… 

When you turn your system on for the first time in several months, you’ll find that an odor similar to smoke will fill your home. The smell is created as the furnace burns the dust that has settled during the system’s hibernation. There’s two things you can to do that will assist in minimizing the smell: 

  1. Change the filter(s) and have your system cleaned and serviced for the winter prior to the first use. 
  2. Turn the system on while it’s warm enough to open windows and air out the home. 

Learn more about our maintenance specials!

Does anyone smell a dirty sock? 

There’s a condition called “Dirty Sock Syndrome” and it occurs when climates require heating in the morning and cooling in the afternoon. This condition is caused by bacteria that collects and grows on the indoor coils of a heat pump. You will need a professional to assist in diagnosing, eliminating and preventing further bacterial growth. 

My Heat Pump is blowing cold air. 

Heat that is generated by a heat pump tends to be cooler than that of other sources. While the output feels cool, heat pumps are ultimately a good, efficient source of heat. If it is generally keeping the house warm there is no need for alarm. However, if you find the auxiliary heat coming on in mild weather, with continuous auxiliary heat use, it is recommended to have a tech check the outdoor heat pump unit. 

Why does my Heat Pump look like it’s about to blow up? 

Your first instinct might be to take cover… but when a heat pump comes out of defrost in the heating mode, it can put off steam. There is no need for alarm. Defrosting is your system’s way of automatically removing any ice that has formed. Ice build up can dramatically reduce airflow and cause damage to the outdoor unit.  While in the defrost mode the auxiliary heat strips keep the heat flowing to your home.

There’s a melting ice rink around my Heat Pump… 

In warming mode, an outdoor unit will sweat.  This is especially relevant during the defrost process. When maintaining your system, keep the heat pump free from obstructions and be sure the unit is set to have the opportunity to drain.

But, it’s winter. Why would I run my fan? 

A ceiling fan set on low and in the reverse position, will help heat circulate within the room.

Power is out… what about my Heat Pump? 

In a power outage, it’s recommended to switch a thermostat to the emergency heat setting.  Once power is restored, let the heat pump function in emergency mode to allow the heater to warm up any refrigerant in the compressor.  This is recommended in any outage lasting longer than 30 minutes. It is best to let the system run for an hour after the power returns.

The best winter defense? Year round maintenance. 

The best defense against heating problems is to make sure your system is maintained year-round. Having heating equipment serviced by a reputable company at least once a year, could reduce your heating bill and prevent costly repairs and replacements in the future. Be sure to check out our Specials for Energy & Money Saving Offers

In: Tips 21 Nov 2015



We all enjoy the cozy ambiance and warm glow gas logs can add to a home… and there’s nothing better than sitting by a fire with a cup of hot cocoa in hand during the cold winter months. In order to ensure your gas logs are ready to run efficiently AND safely, simply follow these short tips before, during and after turning on the logs.

Tips BEFORE Cleaning…

Before you attempt to clean your gas logs, make sure the system is turned completely off. This will allow the logs to cool. If you’re planning on moving the logs to get a deeper clean, we recommend taking a picture of the logs’ placement before moving, that way you’re sure to put them back the way they were set up.

Tips WHILE Cleaning…

Once the logs are completely cool, take a vacuum or duster to suction or sweep away any dirt or debris from the logs and burner. Check carefully for any visible corrosion, making note of any damages and calling a professional if there’s anything concerning. While dusting, be careful not to get any debris inside the pilot assembly. 

Tips AFTER Cleaning… 

Once thoroughly cleaned, replace the logs (if you removed them) and relight the pilot. Turn logs on and inspect. If you see the flame is orange, don’t fret. As fresh dust is burned off, the flame will have more of an orange tint, but should go away quickly. It’s important to make sure the logs are NOT directly in the flame… this will create problems such as soot. 

We highly recommend having your gas logs inspected and cleaned at least once per year. Annual maintenance will help ensure your family and home are safe from fire and carbon monoxide risk. 

Damaged or corroded logs? Simply have a question? Give Us a Call!


In: Facts, Tips 14 Sep 2015

subheader_fallyallLabor Day Weekend has come and gone and after the excessive heat of the past summer, we’re welcoming Fall’s cool temperatures. As seasons change, you may find your HVAC system is working overtime to adapt to the changes in daily temperatures. The transition from cooling to heating can be frustrating, difficult and if you’re unlucky, costly… So we’ve put together a list of Fall HVAC Maintenance Tips for you. We’ve also included seasonal HVAC reminders that’ll help keep your comfort levels high and blood pressures low. 


Tip #1 – Trim Plants

During the summer months plants and shrubs have the opportunity to grow and grow. If your HVAC system is overgrown by vegetation, you run the risk of plant debris getting caught in your system’s motor, in addition to restricting the exchange of air around the compressor and outdoor coil. To avoid this, pull out any vines or weeds near the system, trim any nearby bushes and use an edger to clean up the rest.

Tip #2 – Change Your Filter

We recommend replacing your filters once every month… But we understand summer’s fun takes priority. Now would be a great time to play catch up. Your system has worked hard to keep you cool all summer and it’s likely your filters are filled with dust particles, bacteria and dander. This can reduce airflow efficiency causing your system to work even harder, which in turn will increase your utility bill. 

Tip #3 – Seal & Protect

As temperatures become more mild be sure to apply a fresh coat of sealant to your system. This easy task will help protect it from winter’s harsh weather. Don’t forget about rust! Simply repair with metal paint prior to sealing. 

Tip #4 – Get Maintenance 

We’re trying to save you money in the long run. Your HVAC System IS an investment… So it should be treated as such. Being proactive with maintenance is actually more cost effective than calling us to come out on a weekend visit when your system breaks down. We offer seasonal specials including savings on routine maintenance. See All Our Specials.  


Reminder #1 – Odors ARE Normal

You’ve just fired up your heating system for the first time in several months. But… What is that smell? An odor similar to smoke will likely fill your home after first turning heat on. The smell is created when the furnace or supplemental strip heaters burn off the settled that dust while hibernating this past summer. Two practices can assist in minimizing the smell… First, change the filter(s) and have your system cleaned and checked prior to first use. Second, turn the system on while weather is still mild , open your windows and air out your home.

Reminder #2 – Dirty Sock Syndrome IS Real

Fall’s mild weather creates the perfect condition for “Dirty Sock Syndrome”. Why so? It’s climate requires heating in the morning and cooling in the afternoon. Dirty Sock Syndrome is a condition caused by bacteria that collects and grows on the indoor coils of a heat pump. You will need a professional to assist in diagnosing, eliminating and preventing further bacterial growth. 


In: Facts, Tips 05 Aug 2015


Finding certain areas of your home a little too warm this summer? Like… Your garage, bonus room or basement? With these temperatures, we’re not surprised. Beat the heat with the help of a Mitsubishi Electric Ductless System!

A Mitsubishi Electric Ductless unit is perfect for cooling areas of your home that may not get consistent air flow. An alternative to traditional HVAC units, a ductless system has the ability to both cool and heat individual rooms without having to overwork to keep your home at its desired comfort level. Since it’s ductless, these types of units are an ideal solution for renovations or home additions, such as an office space, workshop, studio and more. 

Perfect for Cooling… 

  • Rooms that are too hot
  • Enclosed patios or decks
  • Homes without space for ductwork
  • Bonus rooms, basements or garages
  • Additions and renovations
  • Multi-zone living spaces

How it Works

The system’s compressor maximizes efficiency and comfort by allowing you to change fan speeds depending on your room’s temperature needs. Each unit operates on its own with a wireless or wired remote, putting comfort control at your fingertips. 

Features & Benefits… 

  • Increased comfort throughout home
  • Quiet operation
  • Can be used in multi-zone applications
  • Energy efficient with consistent temperatures
  • Multi-part filtration to reduce allergens, bacteria and more
  • Wireless/wired remote control for accurate temperatures

Interesting in purchasing? Request a Quote!

In: Facts, Tips 01 Jun 2015


It’s time to say ‘hello’ to summer, which means it’s also time to say ‘hello’ to heat waves and high temperatures. Don’t wait until it’s too late, make sure your HVAC System is running at peak performance… it’ll help prolong the life of your investment, save you money on your monthly energy bill and avoid costly repairs in the future. We’ve made your HVAC prep easier by putting together some simple tips to help you transition your system to summer. If you run into something you can’t handle let us help and enjoy $25.00 Off with our Paid Service Call special.  


Simple Summer Tips:

Tune In & Tune Up
A simple tune up can keep your system operating at peak efficiency, so your system won’t have to work as hard to keep you cool! Don’t forget… just like your car, routine maintenance is required by your system manufacturer to keep your warranties in effect. Check out our Summer specials.

Replace or Breakdown
Lack of regular filter changes and maintenance can cause your system to breakdown. There is no simpler way to maintain your system than to head to your local home goods store, grab a pack of filters and change them on a monthly basis.  Quick Tip –  You can order a 12 month supply from us!

Keep It Constant
While tempting, bumping the thermostat down a few degrees can be very inefficient. We recommend raising by 2-3 degrees during the day while you’re away to save money. For every degree you raise the setting, you cut energy consumption by up to 3-5%.  Your wallet will thank you during peak season.

Go Digital
By installing a programmable thermostat you are able to automatically increase or decrease temperatures during the day and night to suit your family’s lifestyle and reduce energy costs. See our Programmable Thermostats.

Cut It Out
Clear or cut back shrubs and bushes from the outdoor unit. The sides of your HVAC unit require at least 12-18 inches of clearance for proper performance, so make sure this space is properly maintained.

Don’t Procrastinate 
Don’t wait until your system requires costly repairs or replacement. Call your licensed and insured HVAC technicians at Carolina Comfort Air to ensure your system is ready to go this summer.


Want to make sure your HVAC is ready? Contact a Carolina Comfort Air Technician! 

In: Facts, Tips 12 Mar 2015

Most-Trusted-Brand-reveal-PostIt’s simple. You trust HVAC brands whose performance meet or exceed your expectations. When this happens, you’re more likely to purchase that particular HVAC brand again. But… how do you know which brand to go with first? Good news! Lifestory Research, a national consumer research firm, has done the legwork for you.

Who: Lifestory Research
What: Survey distributed to determine America’s Most Trusted HVAC Brands for 2015
When: Over the course of 12 Months
Outcome: Trane is America’s Most Trusted HVAC Brand

Consumer Study on Most Trustworthy HVAC Brand

In a recent study conducted by Lifestory, a series of 10,000 surveys were distributed to residential consumers who were familiar with various HVAC brands. Survey takers were asked to rate HVAC brands and products on brand awareness, quality, the brand used currently in their home, and trust. Read the full report from Lifestory Research here. 

And the winner is…

From the information gathered, Lifestory Research found that HVAC consumers most trusted products manufactured by Trane.

When you choose a heating and air system manufactured by Trane, you’re choosing a system that is quality built, reliable and efficient. As your local Independent Trane Dealer and Comfort Specialist, Carolina Comfort Air is committed to quality installation, service and customer satisfaction.

The runner up…

HVAC products built by Carrier came in second for America’s Most Trusted.

Lennox has over 100 years of experience building heating and cooling products for your home. Our HVAC technicians ffering high efficiency systems that help create perfectly heated and cooled environments.

See All of Our Brands
In: Facts, Tips 12 Mar 2015


We’re ready for Spring’s sunshine and warm weather… but is your HVAC system? As one of your home’s greatest investments, it’s important to perform seasonal system maintenance. Prolong the life of your HVAC system with the help of a few of our Spring Maintenance Tips & Tricks!

Tip #1 – Pre-Season or Seasonal Check Ups

Our first tip is also our most important… emphasis on important. It’s considered best practice to have a licensed HVAC system technician perform seasonal maintenance on your system. Most manufacturers even require professional maintenance to keep your system’s warranty in effect. Seasonal tuneups will allow your HVAC system to run at its optimal level, which will result in less energy usage and decreased utility bills. Professional adjustment, repair and cleaning will help you avoid potential problems during the Dog Days of Summer. Visit our Specials page to Get an $85 System Maintenance offer.

Tip #2 – Change Your Filters

Dirty filters slow down air flow, forcing your HVAC system to work harder to keep your home cool. Not only that, dirty filters are also a breeding ground for germs, bacteria and dander… you don’t want to breathe that in (ew). Regularly changing your filters will allow for efficient HVAC system operation and optimal comfort. Get the scoop on our Whole House Media HVAC System Filter. 

Tip #3 – Give Your System a Test Run

Before hot temperatures become a regularity, turn your system on to make sure it’s running properly. If it’s not, you’ll be able to tell pretty quickly. You want your system running its best once the hot temperatures are consistent. If you find your system is having problems, give us a call and we’ll fix it lickety-split.

Tip #4 – Install a Programmable Thermostat

If you want to get fancy, install a programmable thermostat to have total control of the temperature in your home. A programmable thermostat will allow you to program temperatures based upon changes in your daily schedule. Preset your home to be warmer during the day and cooler at night. This will help extend the life of your HVAC system while keeping utility costs low. Find the perfect thermostat for you.

Need Spring Maintenance?
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