I wanted to take a moment to recognize the work that was done to our house this week. As you may know, the project on our house was scheduled to take an entire week, as there was a lot of prep work needed to be done (with removing two old systems) prior to installing the new one. To say that our home has some unique requirements would be an understatement. They ran into many obstacles and had to crawl into some very difficult spaces. To top off everything, the workers are here today working through freezing rain conditions, on the day of your company’s Christmas party.
While we do not often go out of our way to recognize work that has been done to our home, we wanted to make sure that we recognized everyone that has been involved in this process. From the very beginning when we worked with Willie, Barry and his helpers (Alan and Sebastian) that have been out here every day, and all of those who showed up here yesterday to make sure everything was getting hone (including the electrician Jason and his crew), we cannot thank them enough. Everyone has been great to work with, and have gone out of their way to assist in any way that they could. They also helped us out by pointing out unknown issues that were under the house that required a plumber to ensure we prevented long term water damage. Each and every employee has gone above and beyond.
This was a significant investment for us, but we are happy that we decided to have Carolina Comfort Air take on this project, and we would be more than happy to recommend them to others.
I would like to take this opportunity to commend Tech Allen. He is a knowledgeable, competent, totally professional individual. Tech Allen has been in my home on numerous occasions and he is tenacious in solving a problem. His knowledge of the system is amazing. He does not stop until the problem is remedied. He is the only Tech that I permit into my home to fix any and all problems. Once he does it, I know there will be no repetition.
Carolina Air should be proud to have Tech Allen as their employee and representative. He is a total asset to your organization.