Thank you so much for the follow up on the rebate, in fact, I am very impressed with the attention to details by all the staff at Carolina Comfort Air.
From the initial service call and service tech, the sales staff, installation crew, staff for financial assistance, post installation follow up by Justin (salesman), service staff for punch list, final building inspector meeting, and now your assistance for the energy rebate, I am totally impressed with the attention to details, level of communications, commitment to follow up, and addressing all the details through final closure of the process.
I just retired from 50 years of working in the construction industry and have managed many sub contractors, but I have to state, Carolina Comfort Air has been far superior to any company I have ever managed or contracted. Not once, did I need to follow up on any one of the details or process, nor did I have to find out who had the ball, was the ball passed to someone else or who did I need to contact next.
Carolina Comfort Air has a fabulous and has an impressive business model, with so much customer focus to make sure we are totally taken care of. This was sooo refreshing and surprising.
Thank you and ALL the staff for a job well done. Keep up the good work.