"I cannot say enough good things about this company. My service technician, Brooks Strickland, exceeded my customer service expectations. He was very thorough when explaining the problem and solution. Ms. Lori was very thoughtful and considerate on the phone. She made sure that my heating needs were taken care of with space heaters while my new part was on order. Both of these employees are tremendous assets to this company!"
- J Meeks,
"Very professional crew. Had to rip out my 20-year-old system and completely replace all the ductwork plus a new unit installation. Only took 4 days they didn't cut corners and we're very courteous the whole time even went the extra mile on a few things they didn't have to do but did anyways. 10/10 would recommend them to anyone!"
- Owen S.,
"Called with an HVAC emergency and they had someone out there immediately. Very pleased with Mike S. and the thorough job he did on our house and the explanation of what was necessary and suggested versus extra. Highly recommend this group!"
- Wesley G.,
"Customer service was superb. Install tech arrived in a timely manner, install looked amazing, service tech was very friendly and professional, overall experience was exactly what you expect to receive from this company. Would definitely recommend them to anyone! Thank you for your prompt service in getting us cool again!"
- Kristi B.,
"GREAT from start to finish. Glad I chose Carolina Comfort Air. Terry and his technician arrived early, and went right to work. They were very efficient, and left the area clean when they left. Terry answered all my questions before he and his team left. He really is a good representative of your company. Thanks for everything."
- Gregory Q.,
"Tech was prompt, efficient, friendly and very capable. Completed the task within estimated time and tested everything to ensure all was good before leaving."
- Allan McLaughlin,